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FAQs
Answers to frequently asked questions
23 articles in this collection
Written by
Sally,
Caroline,
and
Ryan Leslie
EU General Data Protection Regulation (GDPR) Compliance
GDPR requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states.
Written by
Sally
Updated over a week ago
Enabling Reviews on your YesBookit powered website.
Enabling Reviews on your YesBookit powered website.
Written by
Ryan Leslie
Updated over a week ago
How do I save my YesBookit login page to my phone home screen?
Save YesBookit login page as an icon on your phone's home screen
Written by
Sally
Updated over a week ago
How do I find the BOID for a Rockend REST property?
Finding the Back Office ID (BOID) for the Rockend REST interface
Written by
Sally
Updated over a week ago
Set a maximum limit on the number of days that can be booked at a time
Setting maximum bookable days
Written by
Sally
Updated over a week ago
What is a Pending Cashier booking?
Pending Cashier bookings
Written by
Sally
Updated over a week ago
Custom 'Thank you for booking' page
How to edit the 'thank you for booking page'
Written by
Sally
Updated over a week ago
Why isn't my 2022 calendar showing?
After updating 2021 and 2022 seasonal dates my calendar doesn't show 2022
Written by
Sally
Updated over a week ago
Why do Request bookings disappear when cancelled?
Request bookings can't be found once they are cancelled
Written by
Sally
Updated over a week ago
I have added a property in the Holiday Manager but it is not showing in YesBookit?
Import changes into YesBookit from the Holiday Manager
Written by
Caroline
Updated over a week ago
I've created a new property - how do I get it to show so I can add pricing?
Written by
Sally
Updated over a week ago
How do I view all bookings on a particular property?
Written by
Caroline
Updated over a week ago
Can we add more than one email address into the owner account details?
Adding multiple email addresses to an owner account
Written by
Sally
Updated over a week ago
How do I get my properties to list by name instead of address?
Changing the Sort display of properties
Written by
Sally
Updated over a week ago
How do I see the email quotes I have sent out?
After using the Email Shortlist tool you may want to retrieve the contact details for a prospective guest
Written by
Sally
Updated over a week ago
How do I cancel an Owner booking?
Written by
Sally
Updated over a week ago
Why is one of my tariff season’s not showing on the property page on my website?
The property detail page on the website typically shows the tariff seasons for the property, but sometimes not all the seasons are showing.
Written by
Sally
Updated over a week ago
How do I cancel a Rental Rental booking?
A booking named Rental Rental is used to block out calendar dates. It needs to be found and cancelled to clear those dates on the calendar
Written by
Sally
Updated over a week ago
Can I make bookings in the past?
Making a booking in the past
Written by
Sally
Updated over a week ago
How do I reinstate a cancelled booking?
Reinstating cancelled bookings and requests
Written by
Sally
Updated over a week ago
Why is the property that I added to the Holiday Manager not showing in YesBookit?
Written by
Sally
Updated over a week ago
How do I find a single booking?
Search for a single booking
Written by
Sally
Updated over a week ago
What browser am I using?
What browser am I using?
Written by
Sally
Updated over a week ago