FAQs

Answers to frequently asked questions

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23 articles in this collection
Written by Sally, Caroline, and Ryan Leslie

EU General Data Protection Regulation (GDPR) Compliance

GDPR requires businesses to protect the personal data and privacy of EU citizens for transactions that occur within EU member states.
Sally avatar
Written by Sally
Updated over a week ago

Enabling Reviews on your YesBookit powered website.

Enabling Reviews on your YesBookit powered website.
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Written by Ryan Leslie
Updated over a week ago

How do I save my YesBookit login page to my phone home screen?

Save YesBookit login page as an icon on your phone's home screen
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Written by Sally
Updated over a week ago

How do I find the BOID for a Rockend REST property?

Finding the Back Office ID (BOID) for the Rockend REST interface
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Written by Sally
Updated over a week ago

Set a maximum limit on the number of days that can be booked at a time

Setting maximum bookable days
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Written by Sally
Updated over a week ago

What is a Pending Cashier booking?

Pending Cashier bookings
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Written by Sally
Updated over a week ago

Custom 'Thank you for booking' page

How to edit the 'thank you for booking page'
Sally avatar
Written by Sally
Updated over a week ago

Why isn't my 2022 calendar showing?

After updating 2021 and 2022 seasonal dates my calendar doesn't show 2022
Sally avatar
Written by Sally
Updated over a week ago

Why do Request bookings disappear when cancelled?

Request bookings can't be found once they are cancelled
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Written by Sally
Updated over a week ago

I have added a property in the Holiday Manager but it is not showing in YesBookit?

Import changes into YesBookit from the Holiday Manager
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Written by Caroline
Updated over a week ago

I've created a new property - how do I get it to show so I can add pricing?

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Written by Sally
Updated over a week ago

How do I view all bookings on a particular property?

Caroline avatar
Written by Caroline
Updated over a week ago

Can we add more than one email address into the owner account details?

Adding multiple email addresses to an owner account
Sally avatar
Written by Sally
Updated over a week ago

How do I get my properties to list by name instead of address?

Changing the Sort display of properties
Sally avatar
Written by Sally
Updated over a week ago

How do I see the email quotes I have sent out?

After using the Email Shortlist tool you may want to retrieve the contact details for a prospective guest
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Written by Sally
Updated over a week ago

How do I cancel an Owner booking?

Sally avatar
Written by Sally
Updated over a week ago

Why is one of my tariff season’s not showing on the property page on my website?

The property detail page on the website typically shows the tariff seasons for the property, but sometimes not all the seasons are showing.
Sally avatar
Written by Sally
Updated over a week ago

How do I cancel a Rental Rental booking?

A booking named Rental Rental is used to block out calendar dates. It needs to be found and cancelled to clear those dates on the calendar
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Written by Sally
Updated over a week ago

Can I make bookings in the past?

Making a booking in the past
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Written by Sally
Updated over a week ago

How do I reinstate a cancelled booking?

Reinstating cancelled bookings and requests
Sally avatar
Written by Sally
Updated over a week ago

Why is the property that I added to the Holiday Manager not showing in YesBookit?

Sally avatar
Written by Sally
Updated over a week ago

How do I find a single booking?

Search for a single booking
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Written by Sally
Updated over a week ago

What browser am I using?

What browser am I using?
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Written by Sally
Updated over a week ago